Refund policy

RETURN POLICY

Buyers assume the responsibility of purchasing the correct product. Please read all of the product information and look at pictures before purchasing (please note some product pictures are for display purposes only and may not be representative of the final product you will receive). You have the ability to request product fitment verification before purchasing a product by simply emailing us. Returned products are subject to a 25% restocking fee and the responsibility of buyer to pay original shipping costs incurred by seller as well as any associated shipping costs to return items (Buyer is responsible to ship returns back at their own cost). Certain types of items cannot be returned, we do not accept returns on items that have been used or previously installed, special ordered or any type of electronic products. Unfortunately, we cannot accept returns on sale items or gift cards. Please contact the manufacturer of a specific product if you are having an issue with that specific item. Items are not eligible for return after 30 days of order being received.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All pricing does not include freight charges. All orders are insured for full value. Ghost Garage is not responsible for any damage incurred during shipment. All merchandise leaves from our facility or any one of our multiple designated distribution warehouses properly packaged and in perfect condition. When you receive your shipment, please inspect your packages in the presence of the delivery person. All damage claims are the responsibility of the customer and must be made with the freight carrier and reported to Ghost Garage within 2-3 working days if you would like us to try and help provide info for a claim. Ghost Garage does not usually initiate claims for the customer, however we will provide information and try our best to assist if the need for one arises. In the event of a damaged shipment, please keep all the original packages and packing material for inspection. If for some reason a shipment is returned to us undelivered after 3 attempts, you will be responsible for all freight charges and a hold put on all future shipments until the incurred shipping costs have been paid in full. 

You can always contact us for any return question at ghostgarageshop@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ghostgarageshop@gmail.com.

*WE RESERVE THE RIGHT TO CANCEL AN ORDER FOR ANY REASON; PRICING ERRORS AND OR SHIPPING ERRORS HAPPEN AND WE WILL UPDATE YOU IF THIS OCCURS.